Shipping and Delivery
Where we deliver, how long it takes and what it costs.
At Beejro, we carefully pack every order so that your products reach you in the best possible condition. Every order is packed and shipped from Bhopal. Since many of our products include live plants, natural items, fragile products, planters, bird care products, and gardening supplies, dispatch and delivery timelines may vary depending on the product type and delivery location.
Shipping Locations
Beejro currently ships orders within India only. Delivery availability may depend on courier serviceability, product type, order value, and location.
We reserve the right to cancel or hold an order if the delivery location is not serviceable or if we believe the product cannot be safely delivered to that location.
Dispatch and Delivery Timelines
Orders are usually processed and dispatched after order confirmation and payment/COD verification, wherever applicable.
Most orders arrive within 5–8 business days of dispatch. Delivery timelines may vary based on your location, courier partner, weather conditions, festivals, public holidays, operational delays, or other external factors. Any delivery timeline mentioned on our website or shared by our team is an estimate and not a guarantee.
Live Plants and Fragile Products
Live plants and fragile products are packed with extra care, but they may experience minor movement, soil displacement, leaf stress, or slight appearance changes during transit. This is natural and does not usually affect the product’s health or usability.
Customers are requested to unpack live plants carefully as soon as they are delivered and follow the care instructions provided.
Shipping Charges
Delivery is free on orders of ₹799 or more. Orders below ₹799 have a standard delivery charge of ₹75.
A Cash on Delivery charge applies to COD orders, and other delivery-related charges may apply depending on the order value, product type, location, or current policy.
These charges will be shown during checkout wherever applicable and may be non-refundable once the order has been processed, packed, shipped, or attempted for delivery.
Delivery Attempts
Customers are responsible for providing a complete and accurate delivery address, phone number, and any required delivery instructions.
Beejro will not be responsible for delays, failed delivery, return, damage, or loss caused due to incorrect address details, customer unavailability, refusal to accept delivery, or delay in responding to courier calls or messages.
If an order is returned to us due to customer-related reasons, additional shipping charges may apply for re-shipping, or the order may be cancelled as per our policy.
Tracking
Once your order is shipped, we email you its tracking link and your courier tracking number (AWB). You can enter that number on our Track Order page at any time. Tracking updates are provided by the courier partner and may sometimes take time to reflect.
Courier Preferences
If a courier doesn't deliver well in your area, or you prefer a particular courier, let us know with your order number before it ships. We'll ship your order with the courier you prefer, or avoid the one you'd rather we didn't use.
Delays
While we do our best to dispatch and deliver orders on time, delays may happen due to courier issues, weather, festivals, strikes, restrictions, natural events, or other circumstances beyond our control.
Beejro will not be liable for delays caused by courier partners or external factors, but we will try our best to assist you wherever possible.
Contact Us
For shipping or delivery-related questions, call or WhatsApp +91 9039102171, or email info@beejro.com, with your order number. Our support hours are Mon – Sat, 9 AM to 6 PM.